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Terms and Conditions

Terms & Conditions

1. General.

a) Acceptance of the quotation/estimate in whole or in part, includes acceptance of the following Terms and Conditions in full. 
b) The buyer acknowledge that before entering into a contract for the purchase of any goods from the seller he has expressly represented and warranted that he is not insolvent and has not committed any act of bankruptcy, or being a company with limited or unlimited liability, knows of no circumstances which would entitle any debenture holder or secured creditor to appoint a Receiver, to petition for winding up of the company or to exercise any other rights over or against the company’s assets. 
c) All representations, statements, understandings, proposals, negotiations, and or agreements (other than those given in writing) are expressly excluded from the terms of this contract. 

2. Period of Estimate/Quotation. 
a) The Estimate/quotation remains open for 30 days unless previously withdrawn. Thereafter, the Estimate/quotation is subject to confirmation or adjustment by the contractor. 
b) Unless otherwise expressly agreed in writing by the Seller no goods shall be supplied by the Seller to the Buyer except in accordance with these Conditions, which supersede an earlier sets of Conditions appearing in the Seller’s catalogues or elsewhere. These Conditions shall constitute the entire Terms and Conditions of the contract between the Buyer and the Seller and, in the event of any conflict, these Conditions shall override and prevail over any terms or conditions stipulated incorporated or referred to by the Buyer whether in the order or in any negotiations or otherwise. 
c) Any waiver by the Seller of any one or more of these Conditions does not constitute a permanent waiver of any Condition so waived nor a general waiver of these Conditions as a whole, and nor does the same in any way prejudice the exercise of the Seller’s rights here under. 
d) Directors of companies signing on behalf of companies accept personal liability in respect of any breaches of these terms and conditions. 


3. Basis of the Estimate/Quotation. 
a) All increases or decreases in Labour and/or material cost arising after the date of the tender may be recovered from or allowed to the customer unless the tender expressly excludes this condition. 
b) The estimate/quotation is base on all the works being undertaken during normal working hours, i.e. 0900 hrs –1700 hrs Monday to Friday excluding public holidays. 
c) Variations to original order and/or additional work shall be charged on time and material basis at a minimum labour rate of £75.00p per man hour or part thereof. 
d) The laying of cables and conduits runs is by shortest practicable routes. 
e) Work by other Trades, any statutory fees, or charges for work done by Supply Authority or Local Authority are not included. 
f) Whilst reasonable care will be taken, the Estimate/quotation does not include for incidental redecoration or other work consequent upon the proper execution of the work. Specifically excluded are the following trades: Painting / Plastering / Carpentry / Glazing / Tiling / Carpet / Carpet Tile Laying.

g) Photographic illustrations are intended as an indication and not a full representation of equipment to be installed and or supplied and thus are not binding on the company. 
h) In some circumstances we reserve the right to install reclaimed devices and or accessories without affect to the estimate/quotation.

i) The contractor reserves the right to install cable containment such as mini trunking and/or conduit where required unless otherwise expressly agreed in writing by the buyer.


4. Terms of Payment.

Payment in full shall be due on completion of the work and shall be made within 7 days of the date of a written application/invoice submitted by the contractor. 

a) Where the Contract Period is in excess of 2 weeks, and or the material content of the contract is such that the contractor deems it necessary, written applications/invoices may be submitted at will for the total value of work executed - less previous payments - the net amount due must be paid by the customer within 7 days. 
b) Pay when paid contract terms and or conditions are expressly excluded from this contract. 
c) Failure by the Customer to make any payment as aforesaid shall entitle the Contractor to suspend work and/or charge interest on the amount outstanding at a rate of 5%, calculated daily from date of invoice. 
d) In addition to the right to charge interest on sums due, we also reserve the right to levy administrative charges in respect of time and attendance required recovering sums due. Such charges take effect once outstanding sums due exceed 45 days and may be back dated to the date the invoice fell due and may be levied until such time as all outstanding charges are paid in full. 
Services chargeable under this section shall include, but not be restricted to the following: Phone Calls / Letters (Merged) / Letters (Bespoke) / Court Attendances / Faxes / Preparation of Court Documents /Attendances General ​
e) Any goods delivered and/or installed, shall remain the property of the Contractor until full payment has been received. The company can at any time re-possess goods that have been delivered and/or installed if they have not been paid for in full. The Contractor shall not be liable for any losses and or damage caused from such action. 
f) Good will credit notes issued are time restricted and thus valid only if payment in full of the balance outstanding is received within 7days.


5. Completion.
a) The Contractor shall endeavour to carry out the work within the period stipulated or, if no period is stipulated, within a reasonable time, in any event the contractor shall not be held responsible for any loss or damage arising out of delay due to any cause beyond or within the contractors control. 
b) Where works are completed in the absence of the client and or his/her/their representative(s), the appropriate job sheet shall be faxed, emailed, posted or dictated by phone to the client. Discrepancies in hours/materials charged for must be brought to the attention of the Contractor and or RES Electrical in writing within 48hrs from receipt of information, after which time no deductions and or alterations to the associated invoice whether signed for or not may be entered into. 
c) Where access to Switch Rooms and/or Cupboards is required in order to obtain the required test results and or to complete other works, it is the duty of the client to ensure easy and unrestricted access. Where delays and or site revisits are required due to lack of access, such visits and or waiting time will be charged for separately at the rate of £85.00p per man hour or part thereof.

d) The Guarantee shall be for labour only in respect of faulty workmanship for 12 months from the date of completion with the manufacturers warranty in force. The Guarantee will become null & void if the work/appliance completed/supplied by the Company is:
(a) Subject to misuse or negligence.
(b) Repaired, modified or tampered with by anyone other than a Company operative. The Company will accept no liability for, or guarantee suitability, materials supplied by the Customer & will accept no liability for any consequential damage or fault.


6. Cancellation/Missed Appointments.
a) Cancellation of services must be confirmed in writing no later than 24 hours before the date of agreed the services. Failure of written confirmation will be subject to the following charges: 

Labour: Full Cost (£85.00p +VAT)

b) Cancellation of goods whether delivered or not following written and or verbal confirmation, will be subject to the following charges: 
General Contracting Materials Cost: Less 50%

Stock Light Fittings Cost: Less 50% 

Specially Ordered Fittings & or Appliances/Accessories: Full Cost (No Return)


7. Parking

a) Unless a valid parking permit has been issued or free parking has been arranged by the client, parking charges will be charged to the client and reflected on the invoice.

b) Parking charges will be charged at the same rate as the parking service provider.

c) Client or customer may be held responsible if an online or virtual parking permit has been incorrectly completed, resulting in a PCN (Parking Charge Notice) to the company or persons providing the service(s).

d) Congestion charge fees will be charged to the client, customer or person ordering the works if works require engineers to enter the congestion charging zone.

e) Congestion charge fees will be reflected on the invoice.

Updated December 2022

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